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What to Expect from Professional Interior Design Services
- Joe Weaven
- Jun 12
- 5 min read
Let’s be honest, hiring an interior designer can feel a little daunting. What exactly do they do? Are they just picking cushions and calling it a day? (Spoiler alert: no.) If you’ve never worked with a designer before, we get that you might have questions or a bit of decision fatigue.
This post is here to help. We’re laying out exactly what it looks like to work with Haus of Gray, from daydreaming to installation, so you know exactly what to expect.
Phase 1: The Discovery Call – Let’s Talk About You
We kick things off with a free, no-obligation call to chat about your project, timeline, budget, and goals. This isn’t a sales pitch — it’s a real conversation to see if we’re a good fit.
What we’ll cover:
Your space: what you love, what’s not working, what you dream about
Your goals: is it a full reno? A freshen-up? Airbnb fit-out?
Your style: even if you don’t have the words, we’ll help define it on the journey
Timeline + budget realities: because pretty needs a plan, and a realistic one
Our services + what would suit your project best
📍Pro tip: The best results come from trust and clarity — we want you to feel confident from the start, so open your heart up to us!
Phase 2: Concept & Mood Board – Turning Your Vision Into a Plan
If you decide to move forward, we dive into the creative world. This is where the magic begins, the visuals that shape the soul of your space.
What’s included: Depending on whether you choose interior design or styling, it may look a little like the following;
Tailored mood boards showing colour palettes, materials, general vibes we are going for
Inspiration imagery curated for your personality and lifestyle
An initial concept layout or direction, if relevant to your scope
🎨 This isn’t just "pretty pictures" — this is where your vision meets our know-how.
Phase 3: Detailed Design Plan – The Blueprint Phase
Once we’ve nailed the mood and direction, we get technical. You’ll receive a complete design plan — custom, layered, and made to work in real life, not just on a Pinterest board.
We’ll deliver: Again, depending on the service level chosen, it may look like the following;
Full floor plans + spatial layouts
Selections of furniture, décor, lighting, artwork, and soft furnishings
Material + finishes selection (tile, stone, timber, paint, etc.)
Sourcing of all products via our large selection of suppliers
The ability to simply text or call our lead designer, Shanty, anytime you need
no need for setting meetings
Custom joinery design (if part of the scope)
Budget breakdowns so there are no surprises
a running online sheet that shows you exactly where every step and item is up to
📦 We handle the supplier orders, the lead times, and the chasing up, so you don’t have to.
Phase 4: Procurement & Ordering – We Source, You Chill
We source everything for you — from that dreamy boucle armchair to the perfect basin. Thanks to our trade relationships, we access high-quality products at discounted rates (and yes, we pass those savings on to you if purchased through us).
What you get:
Access to trade-only pieces + exclusive suppliers
End-to-end ordering and delivery coordination
Cost savings through our supplier relationships
Regular updates on where your items are and when they’ll land through an interactive online sheet
You will be updated every step of the way
📦 No more 57 browser tabs or trying to figure out if a rug will actually look good with your floors.
Phase 5: Installation Day – It All Comes Together
This is where it goes from “in your head” to “in your home.” We’re there on install day to bring your space to life, down to the smallest detail.
On the day:
We deliver and install all furniture + styling pieces
We hang, tweak, adjust, and zhuzh until it’s just right
We style with intention, not clutter
You get to walk into a space that finally feels done
We will complete our photography for socials and website content, as well as provide you with a link for all the images to use for your personal socials
🎉 We remove all the packaging and mess. All you have to do is open a bottle and take it all in.
Optional Add-On: Virtual Design Services
Not in Brisbane? No problem, about half of our clients are not as well.
We also offer virtual design packages — with all the same intention, support, and style.
These are $99 with the fee added to the final design fee cost should you proceed.
No Bullshit: What Does It Cost?
There’s no one-size-fits-all answer, but as a general guide, a full-service interior design project typically sits around 10% of your total renovation/build budget. That includes everything — our services, purchasing products and project support. For styling only, this is whatever your chosen budget is, and we will work together on this final budget number, so don't worry.
Why is it worth hiring us?
Up to 10–15% Higher Sale Price: Professionally designed homes can sell for 10–15% more than similar homes without styling, according to Australia's Domain and REA Group data
Faster Sales: Styled homes spend significantly less time on the market — up to 30–50% faster — helping you avoid price drops or lengthy holding costs
Save on Expensive Mistakes: Avoid blowing your budget on the wrong-sized sofa, mismatched materials, or trends that won’t last. We source with intention and plan it right the first time
Access to Trade Discounts: We pass on savings through our trade-only suppliers, which means you can access designer-level pieces for less than retail, and avoid the flat-pack regret
We Handle the Headache: Design projects are time-consuming and full of decisions. We manage the whole process — from concept to install — saving you hours (and arguments)
Our virtual consults are $99, and at-home $199, with no strings attached at all (Plus both those fees are included in the full design fee for whatever service you choose, should you choose to go ahead)
👀 Transparency is our thing. No vague quotes. No markups you don’t understand.
Why Haus of Gray?
We’re not a franchise, we’re not beige, and we’re definitely not the kind of designers who force a “look” on every client.
We are:
A husband and wife team who genuinely care about making spaces feel like you
Brutally honest about budget, timelines, and what’s worth investing in
Creatively driven, logistically grounded
Obsessed with thoughtful, layered design that works in the real world
Let’s Make Your Haus, Your Way
Whether it’s one room or a whole home, we’re here to take the overwhelm off your shoulders and turn your space into something you love living in.
Book your consultation here.
Or slide into our DMs on Instagram.
Check out our Interior Design page here.
And our Interior Styling page here.
